Epsilon ID V3
Next Generation eKYC & Fraud Prevention
Stop fraud at the door without slowing down your users. Epsilon ID V3 delivers sub-10-second verification, enterprise-grade biometric security, and full PDPA compliance.
Global Reach, Local Expertise
Epsilon ID V3 reads national IDs, passports, driving licenses and residency cards from across the ASEAN and Arab regions.
1 - MyKad
Instantly verify Malaysian citizens with advanced OCR and live facial matching. Perfect for digital onboarding.
2 - Malaysian Driving Licenses
Quickly and accurately verify Jabatan Pengangkutan Jalan (JPJ) driving licenses as part of your compliance process.
3 - MyPR
Support for Malaysian Permanent Resident (MyPR) cards is rolling out soon to cover long-term residents.
4 - MyTentera
Specialized military ID verification for secure digital onboarding of Malaysian Armed Forces personnel.
5 - MyKAS
Fully supported verification for the MyKAS green card, enabling secure onboarding for temporary residents in Malaysia.
6 - New MyKad 2026 (Coming Soon)
Next generation MyKad verification is in development. Enterprise grade production readiness is targeted for early November.
How Epsilon ID V3 Works
From document scan to database sync in under 10 seconds.
Step 1: Document Capture
Users snap a photo of their ID. Our AI instantly extracts the data (OCR) and checks for document tampering or digital alterations.
Step 2: Passive Liveness & Face Match
Users take a quick selfie. Our liveness detection ensures they are a real, present human blocking deepfakes, masks, and printed photos.
Step 3: Intelligent Data Validation
Our engine cross-verifies every extracted field against ICAO standards (MRZ checksums, expiry dates, and format rules). Invalid, expired, or corrupted data is instantly flagged before it reaches your database.
Step 4: Webhook Sync
Verification is finalized under 10 seconds. Secure, real-time webhooks update your SaaS or backend infrastructure the moment a user is approved.
Why Businesses Choose Epsilon ID V3
Straightforward identity verification built for growing companies. No contracts, no hidden costs.
Turn Faster Onboarding into Higher Revenue
Every extra second of friction costs you signups. Epsilon's sub-10-second verification means more users complete onboarding instead of abandoning mid-flow. Higher conversion translates directly to more revenue from the same ad spend.
Predictable Costs, No Contract Lock-In
Transparent MYR pricing with zero minimums, no setup fees, and no annual contract. Pay only for what you use, no USD exposure and no surprise invoices.
Protect Revenue from Fraud, Not Just Block It
Every fraudster that slips through is a chargeback, a fake account, or a compliance violation. Epsilon screens 97 risk signals with passive 3D liveness to reject deepfakes, masks, and printed photos.
Cut Infrastructure & Engineering Overhead
Stop paying for GPU clusters, OCR model training, or dedicated DevOps hours. We handle 100% of the infrastructure, so your engineering budget goes back to features that grow the business.
Launch in Days, Not Quarters
Ready-to-use Flutter SDKs and a self-serve sandbox mean you go live without a lengthy enterprise sales cycle. Time-to-revenue is measured in days, not months.
Compliance Without the Legal Headache
PDPA compliant, BNM eKYC ready, and data processed on local servers. Avoid regulatory fines, lengthy legal reviews, and cross-border data issues. Compliance becomes a checkbox, not a six month project.
Scale Without Renegotiating
The same transparent API handles 1,000 verifications or 1,000,000. Grow your business without being forced to renegotiate contracts, migrate platforms, or explain your growth to a procurement team.
Local Support That Actually Answers
Direct access to a Malaysian team, no timezone delays, no offshore ticket queues, no corporate runaround. When something breaks, you talk to the person who can fix it.
How Epsilon ID V3 Compares
See why enterprises across ASEAN and the Arab region choose Epsilon ID V3 over other providers.
| Features | Epsilon ID V3 | Global Providers | Local Providers |
|---|---|---|---|
| Pricing Model | Transparent MYR rates (RM2.49–RM2.99) | High USD billing ($1.50–$3.50+ per hit) | Pricing depends on scan commitment |
| Setup Fees & Minimums | Zero minimums, no setup fees, no contract | Contract required, USD $10k–$25k annual minimums common | Contract required, setup fees from RM30,000 |
| Onboarding Time | Under 10 seconds end to end | 60+ seconds (SDK redirects & heavy payloads) | Varies (often 60s–2 mins due to multi-step API calls) |
| Malaysia & ASEAN Optimization | Native (MyKad, MyTentera, MyPR, e-KTP, UMID) | Standard passport OCR / generic templates | Selected countries only |
| Arab ID Documents | Native bilingual Arabic/English parsing | Limited regional ID template support | Not supported |
| Local Regulatory Compliance | PDPA compliant & BNM eKYC ready | Overseas servers (potential cross-border data issues) | PDPA & BNM compliant |
| Biometrics & Liveness | Passive 3D Liveness (deepfake & mask rejection) | Included (often charged as an add-on) | Included (no age verification support) |
* Comparison based on publicly available pricing and standard feature sets as of 2024.
eKYC Bundle Plan
Choose the Full eKYC Bundle for complete volume protection.
Full eKYC Bundle (Tier 1)
For businesses processing under 15k verifications/month.
- Full Bundle: ID + Face + Liveness
- Volume: Under 15,000 transactions/month
- Real-time API Integration
- No contract or setup fees
Full eKYC Bundle (Tier 2)
Progressive bulk pricing for enterprise workloads.
- Full Bundle: ID + Face + Liveness
- Volume: Above 15,000 transactions/month
- First 15k billed at standard RM2.99 rate
- Subsequent hits billed at discounted RM2.49
- No contract or setup fees
No bundles. Pay as you go.
Choose the specific APIs that suit your custom requirement.
Frequently Asked Questions
Straight answers to your technical headaches.
How are verification results delivered?
We use secure, asynchronous webhooks. Once a user completes the flow, we fire a POST request to your designated endpoint with the full payload (status, OCR data, fraud scores).
Is the liveness detection easily fooled by photos or video playback?
No. Epsilon ID utilizes Presentation Attack Detection (PAD). It actively analyzes 3D depth and micro-movements to reject printed photos, screens, masks, and deepfakes.
Do you store user data permanently?
We strictly adhere to PDPA guidelines. Data is processed on secure local servers and you have full control over data retention policies, including instant data purging post-verification.
Can I integrate this into an existing mobile app?
Absolutely. We provide lightweight SDKs for Flutter (compatible with Android and iOS), allowing you to embed the capture flow natively without kicking users out to a browser.
What happens if a user fails verification?
Your webhook will receive a failure payload detailing the exact reason (e.g., document expired, face mismatch, VPN detected), allowing your system to automatically route them to manual review or reject the application.
What kind of support do I get?
No ticketing black holes. You get direct access to our local technical team for quick troubleshooting, architecture advice, and straightforward answers.
Secure Your Onboarding Pipeline Today
Let's solve your identity verification headaches.